Last week we talked about Hypersound, this week we want to talk about another important piece of technology for the hard of hearing: Caption Call.

CaptionCall is a technologically advanced telephone, one that has voice to text capabilities, large font display, customizable audio, and a visual ringer. With an internet connection, the phone also updates automatically, without your having to do anything.

How CaptionCall works is easy. The phone does most of the work. When a CaptionCall phone receives or dials out a call, a service center automatically receives and transcribes the voice for the user with hearing loss. The calls are transcribed by a real person, so error is limited. Your information and phone calls are also secure. All transmissions are encrypted and FCC regulated.

REM has CaptionCall phones to try out in office. They are hearing aid compatible, and strongly recommended for people who find themselves struggling to listen and comprehend over the phone.

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The purpose of this hearing assessment and/or demonstration is for hearing wellness and to determine if the consumer may benefit from using hearing aids, which may include selling and fitting hearing aids. Products demonstrated may differ from products sold. Assessment conclusion is not a medical diagnosis and further testing may be required to diagnose hearing loss. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Hearing instruments may not meet the needs of all hearing-impaired individuals.